Public Notification Language for Drinking Water Contaminants - Texas Commission on Environmental Quality

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Reporting Requirements for Public Water Systems

Questions or Comments:
pdws@tceq.state.tx.us

Public Notification Language for Drinking Water Contaminants

These templates contain the language that must be used whenever your community water system is required to notify its customers of violations of the microbial, chemical, or surface water treatment standards. Add system- and incident-specific phrases to produce the complete notice.

Featured Items:

	Public Notice: Making It Work for You How to make your public notification proactive and part of a good customer service program.

	Certificate of Delivery of Public Notice to Customers for All Public Notice Types Each time your system issues one of these public notifications to its customers, you must also certify to us that you have provided the required notification. To comply with this requirement, complete this certificate and submit it to us.

Related Categories:

	Chemical Violations Editable templates containing language that must be used in notices given to customers when a public water system violates the primary chemical standards for drinking water.

	Microbial Violations Editable templates containing language that must be used in notices given to customers when a public water system violates microbial standards for drinking water.

	Surface Water Treatment Violations Editable templates containing language that must be used in notices given to customers when violations occur in the surface water treatment plant of a public water system.

Topics Under This Category:

	Annual, Monitoring, and Reporting Violation Public Notice Requirements Annual, monitoring, and reporting violation public notice requirements.

	Public Notice for a Routine Monitoring Violation Template for mandatory language for public notice of violation of requirement to conduct microbial monitoring of drinking water. Add incident- and system-specific information to obtain the complete notice. Links to step-by-step instructions for complying with public notice rules.

	Public Notice for an Increased Monitoring Violation Template for mandatory language for public notice of violation of requirement to conduct increased microbial monitoring of drinking water. Add incident- and system-specific information to obtain the complete notice. Links to step-by-step instructions for complying with public notice rules.

	Public Notice for Repeat Monitoring Violation Template for mandatory language for public notice of violation of requirement to conduct repeat microbial monitoring of drinking water. Add incident- and system-specific information to obtain the complete notice. Links to step-by-step instructions for complying with public notice rules.

	Public Notice to Boil Water (in English) Template for mandatory language for public notice to boil water because of known or suspected contamination of supply. Add incident- and system-specific information to obtain the complete notice. Links to step-by-step instructions for complying with public notice rules. Links to same template in Spanish.

	Public Notice to Boil Water (in Spanish) Template for mandatory language in Spanish for public notice to boil water because of known or suspected contamination of supply. Add incident- and system-specific information to obtain the complete notice. Links to step-by-step instructions for complying with public notice rules. Links to same template in English.

	Public Notification for Bromate Violations Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification for Chlorine Dioxide Violations Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification for Chlorite Violations Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification for Disinfectant Residual Violations Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification for Failure to Submit a SWMOR Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification for Microbial Inactivation Violations Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification for Turbidity Lookup table to determine what kind of notice to issue for these violations. Links to templates for mandatory language and instructions for issuing notice.

	Public Notification Language When Converting to Chloramines (In English) This is the mandatory public notification language that must be sent out to customers (retail and wholesale) at least 14 days prior to initially converting the distribution residual from free chlorine to chloramines.

	Public Notification Language When Converting to Chloramines (In Spanish) This is the Spanish version of the mandatory public notification language that must be sent out to customers (retail and wholesale) at least 14 days prior to initially converting the distribution residual from free chlorine to chloramines.