Public Notice to Boil Water (in English)

To comply with the requirements for issuing a “boil water” notice to your public water system’s customers:

1. Add the name of your water system and other incident-specific information to the mandatory language in this template:
   • “Boil Water” Notice template in PDF
   • “Boil Water” Notice template in Word
2. After you have filled in all the blanks, print the template out. This is the mandatory language for your notice.
3. Following the instructions for your type of PWS, deliver this notice to your customers:
   • Instructions for Community PWSs
   • Instructions for Noncommunity PWSs
4. Now that you have notified your customers, complete form TCEQ-20469, “Certificate of Delivery of Public Notice to Customers” (PDF file. Help with PDF.) and submit the certificate and a copy of your notice to us as indicated in TCEQ-20469.
5. For requirements for issuing subsequent notices, check the instructions for your type of PWS:
   • Issuing Notices to a Community PWS
   • Issuing Notices to a Noncommunity PWS

If you have questions about this procedure, contact us.