Customer Service Inspector

In accordance with state law, Title 30 Texas Administrative Code, Chapter 290 Exit the TCEQ a customer service inspection certificate shall be completed prior to providing continuous water service to new construction, or on any existing service when the water purveyor has reason to believe that cross-connections or other potential contaminant hazards exist, or after any material improvement, correction, or addition to the private water distribution facilities has occured. Individuals with the following credentials shall be recognized as capable of conducting a customer service inspection certification: Plumbing Inspectors or Water Supply Protection Specialists licensed by the Texas State Board of Plumbing Examiners; or Customer Service Inspectors holding a valid license from the TCEQ.


CSI Licensing Information
License Type Validity Period Application or Renewal Fee Education Required Experience Required Training Credit Exam Required Continuing Education for Renewal
CSI 3 years $105
$111 Effective 01/01/2008
Highschool Diploma or GED 2 years(1) 10 Hours Yes 16 hours
(1) Approved areas of work include; operation or maintenance of a public drinking water treatment or distribution system; performing activities requiring a master or journeyman plumbing license; conducting building or construction inspections; or performing duties related to this profession approved by the executive director. 1 year of college(32 semester hours) or an additional 20 hours of training credits may be substituted for up to 1 year of the experience requirement.

The CSI licensing program is located on the 2nd floor in Building A of the TCEQ complex, 12100 Park 35 Circle, Austin, Texas 78753.

The CSI licensing program can provide you with: license applications, instructions, and general information; examination and training course schedules; training course and provider lists; training records; need-to-know criteria; and licensed customer service inspector lists.

Remember to notify us of any address change to ensure your timely receipt of renewal notices, training records, and licenses.

For more information regarding CSI licenses, please call the CSI licensing program at 512/239-6133.

For technical CSI information, please call the Public Drinking Water section at 512/239-4691.


RELATED LINKS:

Examinations for Licensing of Water and Wastewater Operators, Water Treatment Specialists, and Customer Service Inspectors