In general, we at the TCEQ can help if you:

• see water that may be polluted
• see or smell something unpleasant in the air
• see land that may be contaminated
• have problems with your drinking water
• have information or evidence about an environmental problem
• have problems with an individual or company licensed or registered by the TCEQ
• need more information about a possible pollution source, including permitting status, compliance history, or other complaints that may have been filed against that source
• need assistance understanding environmental laws

In some cases, we may not be the appropriate agency to assist you. You should probably call some agency other than the TCEQ when you:

• see pollution around an oil well—call the Railroad Commission district office.
• have a problem with a septic system—call your city or county to find out if they can help.
• have a problem with air pollution indoors—call either your city or the local office of the Department of State Health Services.
• have a problem with noise pollution—call your local police to see if there is a noise ordinance in your city.
• have a problem with litter, illegal trash, or used oil dumping—call your city or county officials.
• live in one of the following cities or counties and you have an air pollution complaint—contact the local office listed below; these offices have the authority to handle air complaints in their areas.

Dallas: Air Pollution Control Program at 214/948-4435
El Paso: City/County Air Quality Program at 915/771-5812
Fort Worth: Air Quality Program at 817/871-5450
Galveston County: Pollution Control Division at 409/938-2251
Houston: Bureau of Air Quality Control at 713/640-4200

There may be other situations when our jurisdiction is limited. In those cases, our regional office will attempt to direct you to another agency that can address your concerns.